Last Updated: 9th March, 2026
Mirage Travel & Tours aims to provide transparent and fair policies regarding cancellations and refunds for travel services.
All bookings are confirmed only after payment has been successfully processed and confirmation is issued by Mirage Travel & Tours or the relevant service provider.
Cancellation policies vary depending on the travel service provider.
For example:
Customers are advised to review cancellation terms before confirming bookings.
Refunds may be issued under the following circumstances:
Refund eligibility depends on the policies of airlines, hotels, and other service providers.
Some services may be non-refundable, including:
Customers will be informed if a booking is non-refundable before confirmation.
Approved refunds may take 7–30 business days to process depending on the payment method and service provider policies.
Mirage Travel & Tours will initiate the refund process once confirmation is received from the service provider.
In some cases, administrative or service fees charged by Mirage Travel & Tours may be non-refundable, even if the travel service is canceled.
Customers are strongly advised to purchase travel insurance to protect against unexpected events such as:
Refunds will generally be issued using the same payment method used for the original transaction, unless otherwise agreed.
To request a refund or cancellation, please contact our support team:
Mirage Travel & Tours
📍 Al Rawdah, Jeddah 23432, Saudi Arabia
📞 +966 12 69027762
📧 mirage@miragetravel.com